THE FINDWELL HELPDESKLet’s find
Let’s find
an answer.
A question about a product? Need a hand with an order? You’re in the right place. Send us a message and we’ll help you find your next step.
For order questions, include your order number and the email used at checkout. Please don’t include payment card details.
Good questions.
Where can I find shipping information?
Available delivery options and costs are shown at checkout. If you have a question before ordering, send us a message.
Can you help me choose a product?
Absolutely. Tell us which find you’re considering and what you’d like to know.
What should I include about an order?
Your order number, checkout email, and a short description of what you need help with.
How do I ask about a return?
Send us your order number and the item you’d like help with. We’ll review your request and explain the next steps under the applicable return policy.